Frequently Asked Questions

  • Chevron down What is the main goal of this game?
  • Each of our escape rooms has a main end. You reach this through collecting information, opening locked items, and finding the context of the surrounding objects before the 60 minutes are up.

  • Chevron down How many people to a room?
  • 2-6 people.

  • Chevron down What if I show up late?
  • If you’re late to the game, game time will be adjusted down to meet scheduling requirements. If you’re more than 15 minutes late more you will have to reschedule the game.

  • Chevron down Can we ask for help during the game?
  • You cannot ask, but you can be given some if it’s needed. There are cameras in the room, so the game masters can follow your actual gameplay and if you are really stuck, they can help up to three times maximum per group.

  • Chevron down Do we need any knowledge of the English language to play?
  • No, our games are totally independent of any languages.

  • Chevron down Do we need special equipment or clothing to play?
  • No, you don’t need any special equipment.

  • Chevron down What is the recommended age group of the game?
  • All ages are welcomed. Below 14 years requires a parent or guardian.

  • Chevron down What’s the time limit for a quest?
  • You have 60 minutes to complete the escape game.

  • Chevron down Any specials for your birthday?
  • If you have a group of four or more with the birthday person the birthday person is free. Must have proof or an ID. Only good on the day of your birthday. The birthday discount must be scheduled in advance as a Private Event Only for at least four people. The discount cannot be used in or apply to a shared event. Please call us for reservations.

  • Chevron down If I have a paid booked reservation for a game event, would I be able to get a refund at my check-in and MQL charge each individual player in my group?
  • Unfortunately in our game events we cannot refund and recharge individual game players for a scheduled reservation. Any extra or additional players would be able to pay at the location.

  • Chevron down What are the available payment methods?
  • Credit cards are used online, or you can pay cash at the location.

  • Chevron down Is there a minimum age to participate?
  • Yes, 7 years old. If 7 – 13 years old, they will need a chaperone.

  • Chevron down Is a damage waiver required for players under 18 (playing by themselves)?
  • Yes, you will complete your waiver prior to playing your escape game.

  • Chevron down Do you take walk-ins?
  • Hours of operation may vary, please keep this in mind for walk-ins. We recommend calling ahead of time 386.624.7805 or booking online to guarantee a spot.